question

MarcAndreseyer-3390 avatar image
0 Votes"
MarcAndreseyer-3390 asked azure-cxp-api edited

Error (ERROR_CANDIDATE_NOT_FOUND) when tring to schedule an exam

I am trying to schedule the exam AZ-900 "Microsoft Azure Fundamentals" and I see the following error: ERROR_CANDIDATE_NOT_FOUND

Im using linked accounts with my organisation.

"We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:

Use Internet Explorer (version 9 or above) or Edge

Clear all cache and cookies

Use the InPrivate option in Internet Explorer or Edge

If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum."

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1 Answer

JamesTran-MSFT avatar image
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JamesTran-MSFT answered

@MarcAndreseyer-3390
Thank you for your post!

Microsoft Exams are currently not supported here on the Q&A forums, our Microsoft exam experts are actively answering questions in dedicated forums here:

Exams/Exam Registration/General Registration Questions
https://trainingsupport.microsoft.com/en-us/



Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.