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CraigShaw-3336 avatar image
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CraigShaw-3336 asked RobCaplan edited

Alternating UI on every re-install of the same build

I have a bizarre bug which I thought I had resolved...

I have a search page. On the larger screens (eg iPhone 12 Pro), this page is cut off at the bottom... but only on every alternate install of the app (how weird!).

Can anyone suggest why removing the app and installing again will fix the issue... but removing and reinstalling will put the issue back. This is the same install from Test Flight, following exactly the same process for each. I need to find out how to stop this happening for the larger screens.

This does not affect the smaller phones like the iPhone8... but coincidently, when the iPhone12 installation is broken, the screen does stop at exactly the same place as the iphone8 naturally stops... which may suggest that when installing, the screensize (for this page only) is being reported incorrectly?? so installing or declaring it as the smaller screen version?? I am no expert in iOS installations. This is only a problem on the search page... other pages are working fine at full screen.

I suspect this may be a build setting, can anyone confirm if these settings are correct?

iPhone12 Pro - Broken
97606-image.png

iPhone12 Pro - OK
97540-image.png

Build Settings:
97693-image.png


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@CraigShaw-3336
Could you show the whole code in search page ? We need to check if the problem is related to your code .

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UPDATE: Sorry, I'm not able to edit the original post... This issue is not installation related. This mix of UI behaviour is happening in the same phone installation. Starting the app from scratch can causes this mix of UI behaviour but is very sporadic. I am trying to determine which chain of events causes the error and which events the UI behaves correctly (if this is determined by user interaction). The search page is the first page that is loaded after the login and splash screens etc... Which is leading me to question whether this is a Launch Screen issue? Could a launch screen cause a problem here... effectively messing up the next screen to show?

@ColeXia-MSFT - Thanks for the reply, sure I'll post it as soon as I'm back at my PC

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I don't think it is caused by the launch screen , whatever , we need to see the code for further troubleshooting .

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