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johnwilliams-4177 asked ShwetaMathur commented

Label policy did not contain data azure information protection scanner

I attempt to run the aip scanner from the azure portal and no labels are applied and this error appears in the logs: Value: Microsoft.InformationProtection.Exceptions.NoPolicyException: Label policy did not contain data, NoPolicyError.Category=SyncFile, NoPolicyError.Category=SyncFile Upon further research this error indicates that no label has been published. I can confirm that there is a label policy publishing a test label to several accounts including the aip scanner account. ![97659-image.png


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Is there something else I can check?

azure-information-protection
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Could you please try deleting the MSIP folder and restarting the service . also you can checkout the article https://docs.microsoft.com/en-us/azure/information-protection/deploy-aip-scanner-tsg#policy-doesnt-include-any-automatic-labeling-condition which describes the troubleshooting options to troubleshoot policy

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