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64836763 asked tarlok-5007 commented

What is the error code 0x3000079

I tried to access my PC from my tablet PC. I installed "remote desktop" application and insert information.
But it showed me 0x3000079 error. It tell me "Unable to connect. couldn't connect to Remote Desktop Gateway because of an internal error"

How can I solve it?

remote-desktop-client
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Jingruihan-MSFT answered

Hi,

Thank you for contacting us.

For better clarity and to assist you better I would require more information regarding this:

Please provide the Microsoft Remote Desktop Version.

Best regards

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GreenGhost-6598 answered

Not the original poster, but I'm getting the same error trying to access my PC from my Android phone (0x3000079).

The version of the Android app that I'm using is 10.0.110.1129, however I am not sure if that's what you're asking for, or if you're referring to the version number of something on the host PC. If it's the latter, please provide instructions on how to find the version number that you're looking for.

Hopefully we can solve this.

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Jingruihan-MSFT answered

Hi,

Haven't received your message a few days, was your issue resolved?

I note that you have mentioned that "Unable to connect. couldn't connect to Remote Desktop Gateway because of an internal error". Let's consider whether there are protection settings between Remote Desktop Gateway and client (such as TMG, firewall). If there is one, it may be set by rule or block. Moreover, can you share the configuration details of your RDS environment, including how many RDS server and their versions, which roles are configured.

Looking forward your reply.

Best regards

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tarlok-5007 answered tarlok-5007 commented

I have same error code while trying to connect pc at remote location please anyone have answers how to fix it does iPhone app supported for remote pc or it work at local network only

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Anyone have idea how to fix above error code

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