question

KhrysYuen-6667 avatar image
0 Votes"
KhrysYuen-6667 asked CarlFan-MSFT answered

WHEA Logger event ID 1

I'm trying to track down an intermittent win 10 error. Unfortunately, I'm not an expert with the code sides of things. I am getting this error in event viewer (no BSODs.... so far). This is the error message from event viewer. I've tried matching up the process ID in task manager but can't see it. Can anyone give me some advice?

  • System

    • Provider

      [ Name] Microsoft-Windows-WHEA-Logger
      [ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}


      EventID 1


      Version 0


      Level 2


      Task 0


      Opcode 0


      Keywords 0x8000000000000002


    • TimeCreated

      [ SystemTime] 2021-05-19T06:29:06.4009732Z


      EventRecordID 141249


    • Correlation

      [ ActivityID] {bb4aef49-56f6-4bb7-8870-f6d6976dd522}


    • Execution

      [ ProcessID] 43256
      [ ThreadID] 48728


      Channel System


      Computer DESKTOP-0BAE871


    • Security

      [ UserID] S-1-5-19



  • EventData

    Length 462
    RawData 435045521002FFFFFFFF01000100000007000000CE010000142B1000120515143C60C1835215A74887D114D9467D7765000000000000000000000000000000008D7C2157665EFB4480339B74CACEDF5B03F83300702E884E992C6F26DAF3DB7A0CE595210B49D701080000000000000000000000000000000000000000000000C8000000060100000003020001000000000000000000000000000000000000000000000000000000000000000000000001000000000000000000000000000000000000000000000053544F52504F525401000601A4000000010002000B000000EB4109B6968173055103EAAF66E53D11730074006F00720061006800630069000000000000000000000000000000000053616D73756E672000535344203835302045564F203235304700A4000000A400000031E01000000000001600000000000100938E00000A000000000000000000000000000000000000000000000009000000060000000000000092000000FFFFFFFF000000000000000000000000000000008007000000000000800700000000000000000000000000008C000000010000006B000000070000006400000006000000010000005100000018000000180000001400000000000000A8000000

windows-10-general
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1 Answer

CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
Microsoft-Windows-WHEA-Logger with Even ID 1 is related with a hardware error. But from this event log, we cannot determine which part of hardware cause the error.
please update all hardware drives to the latest version (Especially in the BIOS version). Install latest update of your Window OS through Settings\Update & Security\Windows Update.
If the issue still insists, I suggest that you can take a look at CPU and RAM.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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