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MartinVeselka-0990 asked MartinVeselka-0990 commented

cannot renew registration with microsoft azure ad connect authentication agent

Hello,

we have established Hybrid environment for our on-premise exchange server and O365. We are using Azure AD connect to synchronize users and passwords. Everythink was looking ok, but before few days Microsoft Azure AD Connect Authentiacation Agent service stop running. When I try restart it failed with error:

Connector re-registration failed: Internal error. Cannot renew registration with Microsoft Azure AD Connect Authentication Agent. Error: 'Certificate with thumbprint '86019BA7489712C39D5F0DC0DC0C567D95E28DC7' was not found.'

What certificate is mentioned in that error? Where can I find it and how to fix this error?

azure-ad-connect
· 2
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Are you able to provide a screenshot of that error?

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sure, down

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1 Answer

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MartinVeselka-0990 answered

98264-ad-error.png



Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;;

<System>
<Provider Name="Microsoft-AzureADConnect-AuthenticationAgent" Guid="{2B4FFC14-3A54-4709-BC21-A34525E5373D}" />
<EventID>12031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-05-12T19:11:04.352447600Z" />
<EventRecordID>38</EventRecordID>
<Correlation />
<Execution ProcessID="23188" ThreadID="25516" />
<Channel>Microsoft-AzureADConnect-AuthenticationAgent/Admin</Channel>
<Computer>EXCHANGE.pfn-ad.cz</Computer>
<Security UserID="S-1-5-20" />
</System>

<EventData>
<Data Name="serviceMessage">Certificate with thumbprint '86019BA7489712C39D5F0DC0DC0C567D95E28DC7' was not found.</Data>
</EventData>
</Event>


ad-error.png (11.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.