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SANDRAJESUS-0853 asked SANDRAJESUS-0853 commented

Cannot access to Microsoft Learning Benefits and Exams Dashboard

Hello,

I tried to access to Microsoft Learning Benefits and Exams Dashboard today but the access codes aren't working anymore.

The information I received was:

"Congratulations on earning a Microsoft Office Specialist (MOS) certification!

You are part of a global community of distinguished achievers who demonstrate proficiency in Microsoft Office.

Claim your MOS badge at Acclaim.
Professionally recognized digital badges are available for Office 365 and Office 2019, MOS 2016 and MOS 2013 certifications. Proudly display badges on your resume, email, and social media profiles. Each badge verifies your certification. Explore resources and job opportunities available to you.

Candidates under 18 must consult with parents or guardians before claiming and sharing their badge.

Share your story!
Tell us how certification impacts your life. Share your MOS certification success at My MOS Story.

Certification Dashboard
Your Microsoft Learning Certification dashboard contains a wealth of information and resources. Follow these steps to access the benefits of your new Microsoft Certification:

Step 1: Access the Microsoft Learning Benefits and Exams Dashboard within 90 days of certification. You will need to create a Microsoft Account. Your Microsoft Certification ID and a temporary access code are below.
Your Microsoft Certification ID is: 990823204
Your Temporary Access Code is: C9B6FBEF-01A0-452A-823D-08A8F27FEFE6

Need help? If you need assistance for your Microsoft Certification ID, or to merge profiles, contact your Microsoft Regional Service Center. "

Can you please help me with this and maybe send me a new one.

Thank you and regards,

Sandra Jesus

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1 Answer

DSPatrick avatar image
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DSPatrick answered SANDRAJESUS-0853 commented

Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
your Microsoft Certification dashboard

and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--

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You're welcome.




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