question

DennisNielsen-7836 avatar image
1 Vote"
DennisNielsen-7836 asked BenoitLambert-6446 commented

IPad generation in intune

Hi there

I was tasked by my boss with finding out how old our IPads are.
In Intune it looks like it only differentiates between IPad Air 2 and just plain IPad. I know we have multiple IPads who is either generation 5-6-7-8. Is there a setting in intune, you can set so that it tells the generation of the IPad aswell? :)

mem-intune-general
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LuDaiMSFT-0289 avatar image
0 Votes"
LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@DennisNielsen-7836 Thanks for posting in our Q&A.

For this issue, did you mean that intune doesn't show the specific iPad generation in Model information? It seems an existing problem.

It is better to create an online support ticket to double confirm and feedback. It is free. Here is the online support link:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/get-support

At the same time, I will try my best to feedback this issue. However, I can't guarantee that I will get response.

Thanks for understanding.


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi there :)

thanks for your reply.

"For this issue, did you mean that intune doesn't show the specific iPad generation in Model information? It seems an existing problem."

Yes that is exactly what I meant when posting this :)

0 Votes 0 ·

@DennisNielsen-7836 Thanks for your quick response.

I have already reported this issue. Let's look forward to an early solution of this issue.

Thanks and have a nice day. : )

0 Votes 0 ·
AnaPodlipni-1318 avatar image
1 Vote"
AnaPodlipni-1318 answered AnaPodlipni-1318 rolled back

Hi there,

I am having the exact same issue. Do you guys have a solution or any official Microsoft statement regarding this?

Thank you!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

BenoitLambert-6446 avatar image
0 Votes"
BenoitLambert-6446 answered BenoitLambert-6446 commented

I also want accurate model information for our iPads. Airwatch provides this no problem, why can't inTune?

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

To add to what OP was saying, my boss also wants to know how old our iPads are. We would like to automate the removal of iPads older then Gen6 who haven't checked in for 6-months. I can't program that with the current model information. I did it in AirWatch no problem....

0 Votes 0 ·