question

VidhuA-3512 avatar image
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VidhuA-3512 asked azure-cxp-api edited

connection of chatbot that is onprem with the azure portal

we have developed our Kore.ai bot on our onprem server, and we want to connect it with the azure so that MS Teams channel integration can be done.
We have whitelisted login.microsoftonline.com (Bot authentication) on our dev(on-prem ) server, so the request is going from our server to the azure but we are not getting the reply.
So Please guide us how to connect the bot (that is on onprem server) with the azure so that two way communication can be performed
Thanks

office-teams-app-dev
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Mamatha-MSFT avatar image
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Mamatha-MSFT answered RuchiAgarwal-7943 commented

Hi @VidhuA-3512 - Please go through this documentation to connect bot to teams. Please go through this for step to step procedure
You need to whitelist *.botframework.com for bot channels, if you want to whitelist specific channel then you need to whitelist like <channel>.botframework.com. Please go through this documentation for more info.


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@VidhuA-3512 - please let us know if your issue has been resolved.

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Hi Mamta ,

We are trying to connect kore.ai ( on prem behind the firewall) bot to Bot channel registration service.
As per our company policy, we are using express route to connect onprem with Azure( for app service etc)
As per Azure team ,express route does not work in case of channel registration.


We are following below documentation
https://developer.kore.ai/docs/bots/channel-enablement/adding-the-microsoft-teams-channel/


Please help us to know how we configure channel registration service for onprem bot without using external dns ?


Appreciate your response!!

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MridulAgarwal-0698 avatar image
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MridulAgarwal-0698 answered MridulAgarwal-0698 commented

@Mamatha-MSFT we are not yet able to resolve our issue, is there any other way?

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and our onprem bot is exposed to intranet not internet"

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