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DaveTapley-9201 asked LeilaKong-MSFT commented

Move between desktop shortcuts don't work in Microsoft Remote Desktop from the Mac App Store

As mentioned here, in Windows 10:

Windows key + Ctrl + Left or Windows key + Ctrl + Right allows you to move quickly between multiple desktops.

However when connected to a Windows 10 instance with Microsoft Remote Desktop from the Mac App Store these shortcuts do not work.


remote-desktop-client
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LeilaKong-MSFT answered LeilaKong-MSFT commented

Hello @DaveTapley-9201 ,

1.You can use either an on-screen keyboard or physical keyboard in your remote session. For on-screen keyboards, use the button on the right edge of the bar above the keyboard to switch between the standard and additional keyboard. If Bluetooth is enabled on your iOS device, the client automatically detects the Bluetooth keyboard. While certain key combinations might not work as expected in a remote session, many of the common Windows key combinations, such as CTRL+C, CTRL+V, and ALT+TAB will work.
Get started with the iOS client: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-ios

2.This may be key jamming. You'll need to upgrade to a higher-quality keyboard.
https://superuser.com/questions/963270/windows-10-ctrl-win-right-shortcut-not-working

3.Did you set this checkbox in the Preferences / General section: https://superuser.com/questions/263647/how-would-i-remap-mac-cmd-to-ctrl-keys-in-remote-desktop-connection-for-mac-appl
98994-mac-shortcuts.png

4.Force a keyboard layout via policy: https://social.technet.microsoft.com/Forums/windowsserver/en-US/f68f92bd-4b43-42aa-b4fb-ab0070d3c42d/force-a-keyboard-layout-via-policy?forum=winserverGP
Windows Key + CTRL + Right Doesn't Work (Desktop Switch): https://answers.microsoft.com/en-us/windows/forum/windows_10-start-winpc/windows-key-ctrl-right-doesnt-work-desktop-switch/f8540f8e-97a3-4346-97d7-1cccef5c779d?page=2
Windows 10: Switch virtual deskop while in fullscreen remote desktop: https://superuser.com/questions/1046767/windows-10-switch-virtual-deskop-while-in-fullscreen-remote-desktop


Best regards,
Leila


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I should have clarified: This is on macOS (Mojave), not iOS.


None of those suggestions work, but this does sound like the same issue: https://answers.microsoft.com/en-us/windows/forum/windows_10-start-winpc/windows-key-ctrl-right-doesnt-work-desktop-switch/f8540f8e-97a3-4346-97d7-1cccef5c779d?page=1

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Hello @DaveTapley-9201 ,

Thanks for your update. Did you try the method in your shared link and did it work for you?

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Yes, they did not 😞

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LeilaKong-MSFT answered

Hello @DaveTapley-9201 ,

Just checking in to see if the information provided was helpful.
Please let us know if you would like further assistance.

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