Due to a MICROSOFT glitch my computer had to be reset. NOW I CANNOT ACCESS MY HOTMAIL ALTHOUGH I HAD ZERO AND I MEAN ZERO TROUBLE WITH aol and yahoo...MICROSOFT robots said not enough info to verify my account. I had to make a new damn email account just to send this..I NEED AND MUST HAVE ACCESS TO MY OLD HOTMAIL ACCOUNT.....ohiojoe3@hotmail. There's saved emails THAT I MUST BE ABLE TO ACCESS.....I have had ohiojoe3 for many years and this is total B.S.