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CraigPauley-0642 avatar image
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CraigPauley-0642 asked CaseyYangMSFT-4714 answered

Sharepoint nework drive no longer working

We are attempting to migrate our file storage to SharePoint via our 365 account. This is working fine when accessing via a web browser. I have since mapped a drive to my PC and this worked fine for a couple of days but now its telling me I might not have permission to use it.
I have checked in explorer and the domain is still in the trusted site. Has something changed or do I need to do something else to keep this mapped drive long term?

TIA

Craig

office-sharepoint-online
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1 Answer

CaseyYangMSFT-4714 avatar image
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CaseyYangMSFT-4714 answered

Hi @CraigPauley-0642

What's your OS version? Is there anything has been changed before the issue occurs?

Please check whether the status of the WebClient service is running or not. You have to use IE when you connect to the SharePoint Online site and please select the option to Keep me signed-in. This prevents the session that's used by the mapped network drive from expiring.

References:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/troubleshoot-mapped-network-drives
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sharepoint-mso_win10-mso_o365b/the-network-drives-mapped-to-sharepoint-documents/d6ed37ac-f292-40e2-b67e-8cd5907f69db?page=1



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