question

PaulGindin-3901 avatar image
0 Votes"
PaulGindin-3901 asked Docs-4663 edited

Problem with functional update for W10, Version 20H2

So, I started to download the update about two days ago and it just stuck at the 61% mark and won't go any further. The update has benn downloaded, however the installation is stuck. I'd like to know if there is any possibility to revert the process because restarting the PC doesn't help

windows-10-general
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Docs-4663 avatar image
0 Votes"
Docs-4663 answered Docs-4663 edited

Some options to consider:
1) Boot to Windows Recovery Environment (RE) > troubleshoot > command prompt
(can use Windows RE on the computer or a bootable Windows 10 iso)

2) Type:

bcdedit | find "osdevice"
(view the displayed partition drive letter)

dism.exe /image:W:\ /cleanup-image /revertpendingactions
(change the letter W: to the displayed drive letter)

(please take pictures of the commands with results > post images into this thread)

3) Reboot

The command can be repeated after creating a scratch directory.
There may be different error messages without and with a scratch directory)

4) If the above steps fail to fix the problem then delete the software distribution folder:
https://www.wintips.org/fix-windows-cannot-boot-after-installing-updates-windows-7-8-10/


.
.
.
.
.

Please remember to vote and to mark the replies as answers if they help.
.
.
.
.
.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TeemoTang-MSFT avatar image
0 Votes"
TeemoTang-MSFT answered

Run Windows update troubleshooter from Update & Security->Troubleshoot->Additional troubleshooters. This tool will diagnose and try to repair automatically.
If no help, lets’ Reset Windows update components manually:

Right click on the start button and select Powershell (admin) or Command Prompt (admin)
Write the next hit enter after each line.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

After completed, restart computer and check for updates again.


If the Answer is helpful, please click "Accept Answer" and upvote it.
Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.