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PratikNaikawadi-1942 avatar image
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PratikNaikawadi-1942 asked PratikNaikawadi-1942 commented

Remote desktop licensing issue on server 2012

Hello

I have Windows Server 2012. I purchased a Per-User 5 license Open CAL and applied it. It is listed correctly as installed in the Remote Desktop Licensing Manager. Total licenses 5, available 5.

2 users get properly connected through RDP. However, while trying to connect a 3rd user via Remote Desktop to this server it says "to disconnect one of the two simultaneous users currently on." Any ideas?

Thank you.

remote-desktop-services
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KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered PratikNaikawadi-1942 commented

Hello @PratikNaikawadi-1942

I suspect the CAL license isn't properly issued to users.

Did you point the license server and set the license mode after install CAL ?


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We could Track your Remote Desktop Services client access licenses (RDS CALs) to know if our CAL properly issued.



Best Regards
Karlie


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Hello Karlie Weng

Thank you for your help.

I wanted to know as per screenshot shared by you to set the remote desktop licensing mode, I could not find it. Can you please guide from where I can find that option ?

Also when I used Track your Remote Desktop Services client access licenses (RDS CALs) following is shown :


99099-capture.png



Kind regards
Pratik

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MohtashamSayeedMohiuddin-8119 avatar image
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MohtashamSayeedMohiuddin-8119 answered
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