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ITAdministrators-5970 avatar image
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ITAdministrators-5970 asked ITAdministrators-5970 commented

Mailbox access after domain deletion

We have acquired a company who will be deleting their email domain( XXX@company.ca) by Jan 2020. Is there any way to still access/forward emails that are sent to some of the company mailboxes after the domain is deleted?

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360ITSolutions-4926 avatar image
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360ITSolutions-4926 answered ITAdministrators-5970 commented

Was the domain included as part of the acquisition? If so, then your in luck, there are several inexpensive ways to ensure mail flow continuity. If not, then I suggest you negotiate ownership of the domain as soon as possible. The domain, even if you do not plan on using it, will provide several layers of value.
Have you reached out to others in the community via the link provided above? If so, please provide a link so that I can provide additional input in the correct forum.

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MikeDonaldson-tekCTRL avatar image
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MikeDonaldson-tekCTRL answered

So once the domain is deleted then mail will not longer be delivered to those mailboxes I'm afraid. Existing mailboxes will remain in place but if @company.ca is moved from the mail servers or the MX details are changed then the mail will bounce back or be delivered elsewhere.

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DSPatrick avatar image
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DSPatrick answered

QnA currently only supports the products listed in right-hand pane (more to be added). Better to reach out to subject matter experts in dedicated techcommunity forums over here.


https://techcommunity.microsoft.com/t5/Office-365/ct-p/Office365


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