question

NoamAsulin-6359 avatar image
0 Votes"
NoamAsulin-6359 asked DSPatrick commented

Activating CALs licesnes - issues

Hello all .

Before posting here I searched for similar question but didn't find something that answer my questions .

I have DELL Power-edge R740 with windows server std 2019 . A long with the windows server product key we purchased also 5 users CALs license . The thing is we got only CAL Certificate . According to Microsoft representative I should have 5x5 license codes which should create the pack ID for me to activate the CALs . I contacted our reseller which said what we got a long with the server is all there is .

On our server I already did the following :

  • Activated Windows

  • Added the RDS rule

  • Activated license server

This specific server is a standalone server which connected to internal network without any access to internet so the only option for activation is via phone . As I said I contacted Microsoft representative , but I need this 25 digits code according to him.

So am I missing something here ?
Anything I can do with the certificate only ?

Thx .




windows-server-2019
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
1 Vote"
DSPatrick answered NoamAsulin-6359 edited

If the server came preinstalled with Server 2019 the 25 char product key should be on a sticker attached to the case of server. Windows device or user Cals do not get installed anywhere, just hang on to documentation for record keeping or for audit. RDS Cals do get installed
https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-install-cals


--please don't forget to Accept as answer if the reply is helpful--




· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi
Thank you for the quick reply .
The server didn't come installed with windows server . I had to install it by myself using the installation DVD came in the box . In the box we got also windows server product key , CAL certificate (No key included) and 2 additional licenses .
I already read and followed the document you mentioned but since I don't have the pack ID I can not really complete the steps mentioned there .

Thx.

0 Votes 0 ·
DSPatrick avatar image
0 Votes"
DSPatrick answered DSPatrick commented

If the RDS Cals are retail then yes there would be a 25-digit product key used for installation. If they are open license then the licenses are managed via the microsoft volume center in this case Dell should have emailed the info so check spam folder or contact Dell for the licensing info / volume center logon.

--please don't forget to Accept as answer if the reply is helpful--

· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I'll check with DELL . Hopefully they can help , thx .

0 Votes 0 ·

Sounds good, you're welcome.

--please don't forget to Accept as answer if the reply is helpful--


0 Votes 0 ·