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KateS-3819 avatar image
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KateS-3819 asked KateS-3819 commented

Sharepoint Server 2019 does not check in documents in modern experience, chromium

Hi!

I have SP Server 2019 with latest updates. Now i faced the problem when trying to check in document in modern experience library in web UI in Chrome. When I choose in doc's drop down menu "Check in" and then press submit button in pop up, nothing happens - document remains checked out. When I try to write comment for new version in the pop up window, it just disappears.

When checking in document in IE browser or trough MS Word Client everything is OK, so it is only for Chrome, but most of the users uses Chrome. And one more thing - in classic UI works even in Chrome.


Has anyone faced the same? Can it be bug of the latest update?




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1 Answer

JerryXu-MSFT avatar image
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JerryXu-MSFT answered KateS-3819 commented

Hi, @KateS-3819 ,

I am deploying a fresh new farm to test and check if I can reproduce your issue. Does the problem occur on all file types and all libraries in all the sites? Please have a check on different conditions so we can get to know the range of this issue. Also I assume you have installed the May CU for SP 2019, please correct me if that is not your scenario. Plus, does other end users have this issue?


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Hi, @JerryXu-MSFT,

thanks a lot for your reply!
All users have the same problem. We have build version 16.0.10373.20000, it's april 21 CU. Speaking about may 21 CU, it is not still available through download center. May be I can download and install it manually?


So, conditions to reproduce:
1. Web UI
2. Site and library in modern UI
3. Word document
4. Google Chrome browser



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Hi, @KateS-3819 ,

I tested with a brand new farm with May Update, Word document in library can be correctly checked out/in under modern UI with Chrome. You can have a test with this update. ( I witnessed the issue like this post, so you may need to install the language pack too if you have similar problem. )

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Hi, @JerryXu-MSFT !

Thanks a lot for you advice! It took time to approve update of production enviroment, and then to install updates but now with May 21 CU we finally have no problems with checking in documents in chomium =)

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