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BenTravers-3434 asked Jingruihan-MSFT answered

Azure decktop and Microsoft Remote Desktop microphine greyed out.

Using Microsoft Remote Desktop to connect to Azure desktop with a MacBook Pro running macOS Version 11.3.1. The microphine greyed out can not enable it.

remote-desktop-client
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Jingruihan-MSFT answered Jingruihan-MSFT edited

Hi,

For better clarity and to assist you better I would require more information regarding this:

What is your remote (target) computer OS version? And kindly check whether the group policy below has been enabled on your remote computer.
“Allow Audio and Video Playback Redirection” and “Allow audio recording redirection” are enabled:
Computer Configuration/Administrative Templates/Windows Components/Remote Desktop Services/Remote Desktop Session Host/Device and Resource redirection
99324-annotation-2021-05-21-102435.png

In the Devices & Audio tab, check the boxes to choose the corresponding devices that are to be used in the remote session.
Clicking the Play Sound field reveals a drop-down menu with three options: Never, the default "On this computer," and "On the remote PC."
99294-microsoft-remote-desktop-17.png

Moreover, is it possible provide a screenshot and attach a description, which will help us to troubleshoot.
Please make sure that the pictures you post do not contain your company and your private information (including but not limited to domain name, public IP, email account, domain account, etc.). These private information must be altered.

If the answer is helpful, please click "Accept Answer" and upvote it.

Best Regards.



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BenTravers-3434 answered

Thelocal host system in macOS Big Sur, The Virtual Machine is Windows 10.

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Jingruihan-MSFT answered

Hi,

By the way, is it an USB microphone or wireless microphone?

Best Regards.

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Jingruihan-MSFT answered

Hi,

Haven't received your message in a few days, was your issue resolved?

I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as an answer which can help other community members who have the same questions and find the helpful reply quickly.

Best Regards.

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Jingruihan-MSFT answered

Hi, is everything ok?

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