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SIMONBUTLER-5480 avatar image
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SIMONBUTLER-5480 asked ajkuma-MSFT commented

QuotaExceeded issue on Students Starter subscription

G'day,

I am a student in Australia, and each student in my course has been assigned Azure Students Starter subscription. The issue we're running into on a group project is that when we (my group) does a certain amount of work on our WordPress assignment, we get a QuotaExceeded message in Azure and WordPress stops working.

It's a very basic WordPress site, and we're not doing anything heavy on the site (currently just basic things like changing the theme and copying-pasting our text into the site).

It's getting really frustrating, as we have to wait an hour or so before we can do more work on our assignment. Is there something we're doing wrong, or is there a way we can fix this issue?

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ajkuma-MSFT avatar image
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ajkuma-MSFT answered ajkuma-MSFT commented

@SIMONBUTLER-5480, Thanks for posting this question.

I totally understand the frustration with this issue. Apologies for any inconvenience.

Short Answer:
On App Service Free (or Shared) plan Quotas for Free or Shared apps are CPU, memory, bandwidth and filesystem. When it exceeds you will receive quota error. You will have to wait until the quota resets or stop if there are unnecessary apps.

Long Answer:
Azure for Students subscriptions has resource quotas limits.
App Service Plan (ASP) on Free tier has a limit of 10 apps only. Also, Quotas for Free or Shared apps are CPU, memory, bandwidth and filesystem. When it exceeds you will receive quota error.

When you create a WebApp (/App) in App Service, it is put into an App Service plan. If there many Apps under the ASP, those share the same compute resources, and hit the limit. File system quota for App Service hosted apps is determined by the aggregate of App Service plans created in this region and resource group.

Review quotas and limits (from Azure Portal):

  1. To review the status of the various quotas and metrics that affect an app:
    In the Azure Portal, navigate to the WebApp setting> App Service Plan >> Quotas option.

Kindly check this document for more details on reviewing the Quota for App Service.

If one of the quotas has been reached, the usage bar will display in red instead of green. It will also tell you when the quota will be reset.

Recovery options if you reach a usage quota:

Wait until the quota is reset: Under each quota you will see “RESETS IN X HOURS X MINUTES”. This is the quota measurement period, and if you choose to wait, the site will not be functional until this expires.
-For example, the Data Out quota is applied per day. If the quota is reached in the first hour of the measurement period (one day), your site will be offline for 23 hours until the quota is reset.

Scale Up the Web Hosting Plan: Quotas only apply to the Free and Shared Web Hosting Plan modes. Depending on what quota you have reached.


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`Azure for Students subscriptions` has resource quotas limits.

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For more clarity on App Service terminologies (to avoid long post), I'm following-up with a comment underneath. Kindly let us know if this helps.




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@SIMONBUTLER-5480,

Additional information:

Just to highlight on the terminology to give you more clarity:

App Service – Service which enables you to build and host web apps, mobile back ends, and RESTful APIs.
Apps– Your individual Apps (WebApps), these apps run in App Service Plan.
App Service Plan - An App Service plan defines a set of compute resources for a web app to run.

Please refer to the Azure service limits, quotas and constraints document for a list of common Microsoft Azure limits, also called quotas.
https://docs.microsoft.com/azure/azure-resource-manager/management/azure-subscription-service-limits#app-service-limits

Free subscriptions including ‘Azure for Students’ (and Azure Free Account) aren't eligible for limit or quota increases. The other option is to upgrade to a Pay-As-You-Go subscription.

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