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BartVanEynde-4569 asked BartVanEynde-4569 answered

'We couldn't get the list of company resources.'-error

Hello All,

We have embedded a modern SharePoint site in Microsoft Teams as personal app (earlier explained here); it all works fine, you don't hear me complain; but when I click a second time on the app-icon on the left side in Teams it opens a vertical bar. The bar keeps loading and says 'Your organization' 'We couldn't get the list of company resources'; furthermore it lists 'My Sites' and 'My News'. Is the 'Your organization' 'We couldn't get the list of company resources shown as we didn't configured the SharePoint app bar yet? And if we would configure it (the SharePoint app bar); will it act as normal or this is a bug and we should move along with Viva Connections?

note, we will move to Viva Connections anyway but that's for the long run.


99368-untitled.png



office-teams-app-dev
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Hello @BartVanEynde-4569 ,

Your issue is more related to Microsoft Teams. I will add tag “office-teams-app-dev”.

Thank you for your support and understanding.

Have a nice day!

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BartVanEynde-4569 answered

Hello @ChetanaMSFT-1947

Did you had already the opportunity to look into the above response? Thank you very much for your cooperation.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

@EchoDu-MSFT Awesome! Thank you very much!

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Hi @BartVanEynde-4569 I am unable to repro the issue, Could you please share teams version details and are you facing this issue on Teams web/Desktop client.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

My version, 'You have Microsoft Teams Version 1.4.00.11161 (64-bit). It was last updated on 5/24/2021.'

I also have the issue in my brower.

99841-2.png



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@BartVanEynde-4569 Could you please share the console log error messages.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

100200-logs.txt



Hello @ChetanaMSFT-1947 this should be it.

note, I quit Teams first; removed the previously created log file; I opened Teams; clicked the The Hub icon once; clicked The Hub icon again; quit Teams and retrieved the log file.

Thank you very much for your support, much appreciated!


logs.txt (488.9 KiB)
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Hi @BartVanEynde-4569 Could you please confirm have you provided Web Application Info in your manifest as shown in this image

100170-microsoftteams-image.png



Meanwhile Share your manifest here.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

Hello @ChetanaMSFT-1947

This is the information you are looking for?

100331-myvaliddomains.png



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Hi @BartVanEynde-4569 Could you please share complete manifest file also.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

101041-manifest.txt



Attached the manifest file. note, I replaced the domain name by 'company'.


manifest.txt (1.5 KiB)
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Could you please replace destination URL with your complete share point list URL.

Example:

 https://domain.sharepoint.com/_layouts/15/teamslogon.aspx?SPFX=true&dest=https://domain.sharepoint.com/teams/Test12330/Lists/DemoList/AllItems.aspx?viewid=709d6933%2Dd3fd%2D43c4%2Db19a%2D776618337326
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Hi @BartVanEynde-4569 Could you please confirm whether your issue got resolved or need any further assistance.

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BartVanEynde-4569 answered

Hello @ChetanaMSFT-1947

The problem is still present; however, we will be configuring the home site sometime next week. Hopefully the issue is resolved after configuring the global navigation.

Keep you posted.

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BartVanEynde-4569 answered ChetanaMSFT-1947 commented

Hello @ChetanaMSFT-1947

Unfortunately the issue wasn't resolved by configuring a Home Site and enabling Global Navigation. However, where do I need to change the destination URL as you mentioned above (copy of the original post below);


103513-capture.png



Thank you


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BartVanEynde-4569 answered

@ChetanaMSFT-1947 Let me try that! I will get back to you asap!

Thank you very much for your support so far; much appreciated.

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BartVanEynde-4569 answered

107663-image.png



Hello @ChetanaMSFT-1947

I have made a copy of the original application; and made the adjustment you recommend; but now it even doesn't load the SharePoint site.
It shows, '404 File Not Found'

App Manifest:

 {
   "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.9/MicrosoftTeams.schema.json",
   "manifestVersion": "1.9",
   "version": "1.0.0",
   "id": "3b30ddc0-025a-476f-9ad6-7b62c88fca55",
   "packageName": "com.company.portal.app",
   "developer": {
     "name": "company",
     "websiteUrl": "https://company.sharepoint.com/sites/TheHub",
     "privacyUrl": "https://company.sharepoint.com/sites/TheHub/SitePages/privacy%20statement.aspx",
     "termsOfUseUrl": "https://company.sharepoint.com/sites/TheHub/SitePages/terms%20of%20use.aspx"
   },
   "icons": {
     "color": "color.png",
     "outline": "outline.png"
   },
   "name": {
     "short": "Dev. The Hub",
     "full": ""
   },
   "description": {
     "short": "Employee hub, a central location for IT status information, ...",
     "full": "Employee hub, a central location for IT status information, Intranet, and internal resources."
   },
   "accentColor": "#0F4169",
   "staticTabs": [
     {
       "entityId": "1",
       "name": "The Hub Dev.",
       "contentUrl": "https://company.sharepoint.com/_layouts/15/teamslogon.aspx?SPFX=true&dest=https://company.sharepoint.com/teams/Test12330/Lists/DemoList/AllItems.aspx?viewid=709d6933%2Dd3fd%2D43c4%2Db19a%2D776618337326",
       "scopes": [
         "personal"
       ]
     },
     {
       "entityId": "about",
       "scopes": [
         "personal"
       ]
     }
   ],
   "permissions": [
     "identity",
     "messageTeamMembers"
   ],
   "validDomains": [
     "company.sharepoint.com"
   ],
   "webApplicationInfo": {
     "id": "00000003-0000-0ff1-ce00-000000000000",
     "resource": "https://company.sharepoint.com"
   }
 }






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