question

AmeliusJanvanTwillert-2912 avatar image
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AmeliusJanvanTwillert-2912 asked saldana-msft edited

To Do doesn't show login window after pressing Sign In

We use Liquit workspace to install our computers. We are busy to step over from 1909 to 20.H2, but on 20.H2 the To Do in not working. Both installations (deployments) are getting the same software installed. So the only difference is the Windows 10 version.

I also can't find anything strange in the eventviewer.

Edit:

I dont have the problem to login to my computer. I having a problem with logging in in the Microsoft To Do application.

This button is not working:

99769-afbeelding.png


When i click on that button in Windows 10 1909 then i get the next screen. That's not showing on 20H2.

99808-afbeelding.png


windows-10-generalmicrosoft-graph-todo
afbeelding.png (39.3 KiB)
afbeelding.png (15.3 KiB)
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Adding right tags/teams to assist

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SSengupta-4080 avatar image
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SSengupta-4080 answered

You can try:

Ctrl + Alt + Delete

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VickyWang-MFST avatar image
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VickyWang-MFST answered AmeliusJanvanTwillert-2912 commented


Hi,

Thank you for posting in our forum

Fix 1: Try Ctrl + Alt + Delete combinations
This is a tricky method which have helped people resolve the same problem. Here’s how to do it:

On the locked screen where you can’t see the login screen, press any key or click the screen with your mouse. By doing so, it will take you to the next page.
Then press Ctrl key, Alt key, and Delete key at the same time.
Then you’ll be presented with the screen where you’ll be prompted to enter the password.

Fix 2: Run Startup Repair
Windows Startup Repair helps can repair your login screen missing issue in Windows 10. Follow these steps:

Ensure your PC is off.
Press the power button to turn on your PC, then hold the power button down until PC shuts down automatically (about 5 seconds) . Repeat this more than 2 times until you see the Preparing Automatic Repair

Click Advanced options, then the system will bring up the Windows RE

On the Windows RE (Recovery environment) screen, click Troubleshoot.

On the Troubleshoot screen, click Advanced options.

Click Startup Repair. The computer will automatically repair your computer.

Chances are that it may fix your issue of no login screen. Then restart your computer in normal way and see if the login screen shows up.

Hope this information can help you

Best wishes
Vicky

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This answer has nothing to do with our To Do problem. This is when you can't login to Windows.

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VickyWang-MFST answered

Hi,
Welcome to share your current situation if there are any updates.
Please feel free to let us know if you need further assistance.
Best Regards,
Vicky

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VickyWang-MFST avatar image
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VickyWang-MFST answered AmeliusJanvanTwillert-2912 commented

Hi,
Welcome to share your current situation if there are any updates.
Please feel free to let us know if you need further assistance.
Best Regards,
Vicky

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Still the same issue.

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VickyWang-MFST answered

It’s a possibility that your current user account was corrupted. This means that you need to migrate to a new, fresh account in order to restore the login screen. Whenever you create a new account on your local machine, it starts with new and untouched settings, allowing you to test issues related to user accounts.

Here’s how you can create a new user on Windows 10.

Boot Windows 10 in Safe Mode. You can find the detailed steps in Method 3.
Click on the Windows icon in your taskbar to bring up the Start menu. Here, choose “Settings”. You can also use the Windows + I keyboard shortcut.
Click on the “Accounts” tile.
From the left side menu, choose “Family & other users.” Here’s where you can see all of the users' accounts on a computer.
family and others
Scroll down until you see “Other users.” Here, click on the “Add someone else to this PC” button.
how to add another account on windows
The quickest way of creating a new account is doing it offline. For this, select the “I don’t have this person’s sign-in information” link.
add user infromation
Now, click “Add a user without a Microsoft account”
Input all the required information, such as a name, password, and security questions. When done, click the Next button to finish adding a new user.

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VickyWang-MFST answered AmeliusJanvanTwillert-2912 commented

Hi,
Just checking in to see if the information provided was helpful.
Please let us know if you would like further assistance.
Best Regards,
Vicky

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Do you read my answers?? It has nothing to do with the windows logon. Its only a Microsoft To Do problem. But the problem is solved. Our virussoftware was the problem. They fixed it with an update. So this thread can be closed.

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VickyWang-MFST avatar image
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VickyWang-MFST answered

Hi,

I am glad that some of your problems have been resolved.

Also sorry for not helping you

You can continue to post if necessary in the future. We will continue to help you

Thank you for your understanding and support

Best wishes

Vicky

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