question

KalamAsif-3058 avatar image
0 Votes"
KalamAsif-3058 asked AnnaXiu-MSFT answered

Not able to install Visual Studio 2019 professional on win 10 OS

Not able to install Visual Studio 2019 professional on win 10 OS.
When we run the bootstapper file, it opens up for a minute and gets disappeared.
We have disabled the firewall to check if there is any block, but still that did not work.
Attach the log files. please check and assist at the earliest.

vs-setup
· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

AnnaXiu-MSFT avatar image
0 Votes"
AnnaXiu-MSFT answered

Hi @KalamAsif-3058,

Can you successfully download vs_installer.opc to your machine from the link: https://aka.ms/vs/16/release/installer?


Please check for Windows Update and ensure that all pending updates are installed.
Then, download the Visual Studio from Microsoft download page and set the compatibility mode to “Windows 8” to run the bootstrapper file.

By the way, we couldn't analyze the root cause of this issue from your provided files. If possible, please upload your complete logs again in order for us to investigate it further.

Sincerely,
Anna


If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.