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BilalKhan-7668 avatar image
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BilalKhan-7668 asked BilalKhan-7668 commented

potential windows update database error detected error code 0x80073712

windows server 2016

windows-serverwindows-server-2016
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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered BilalKhan-7668 commented

Run CMD as administrator and enter the following two commands
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
After command executed complete.

Right click on Windows Start > Windows Powershell (Admin)
Type following (or copy and paste following) one by one and Enter

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Clean boot computer to check result.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd


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Thank you i tried these two
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
and then after that run a update and issue is resolved .

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