question

Jie-9541 avatar image
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Jie-9541 asked mattmcspirit answered

"Couldn't create the virtual machine" via Azure HCI Cluster Manager Portal

I've installed Azure HCI cluster with 2 nodes succesfully.
The Cluster Dashboard doesn't show any warning or error.
When I try to create a simple VM (2C2G), it shows "Couldn't create virtual machine 'vm-1'. Error: 'An error occurred while performing this operation。'", and I cannot see any VM item in Virtual machines Inventory List

But..., if I change the portal tab from "Cluster Manager" to Server Manager, and choose the specific node, in the node Virtual machines Panel, I can see the VM('vm-1') I created and state is Stopped

Furthermore, when I tried to Import VM from VHDX file from Cluster Manager Portal, it shows error: "Couldn't import the virtual machine 'vm5'. Error: 'An error occurred while performing this operation. Unsuccessful making the selected virtual machine configuration highly available. For further details on the failure, please see the full report."
But this operation is succesfull if I do same operation in Server Manager with a specific node

azure-stack-hci
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1 Answer

mattmcspirit avatar image
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mattmcspirit answered

Hi - this sounds like you need to register the AzSHCI cluster - https://docs.microsoft.com/en-us/azure-stack/hci/deploy/register-with-azure - have you done this already?

Thanks!

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