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LukeSibley-9403 avatar image
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LukeSibley-9403 asked SamsonPeng-MSFT commented

Cant update from 1809

I am stuck currently trying to update Windows 10 Enterprise LTSC 1809. I have ran the Windows 10 Update Assistant and get stuck on "Operating System; Contact your system administrator to upgrade Windows Server or Enterprise editions." I have tried to update to run the xbox game app. If someone knows how to fix it that would be lovely. 100683-windows-10-os.png


windows-10-network
windows-10-os.png (23.2 KiB)
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@LukeSibley-9403
Hi,

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KapilArya avatar image
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KapilArya answered

As per screenshot, it seems you're on Windows Server or Enterprise edition. If it is true, you can't use Windows 10 update assistant to upgrade your version. It is only to update Windows 10 versions (except Enterprise).

Microsoft doesn't provide Enterprise ISOs directly to public. You can obtain this media from your IT admin.

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SamsonPeng-MSFT avatar image
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SamsonPeng-MSFT answered

Hello there,

LTSC2019 is exactly the latest version of Windows 10 LTSC. For now there is no higher version of LTSC to upgrade.

If you would like to upgrade from Windows 10 LTSC to Windows 10 Semi-Annual Channel(SAC), provided that you upgrade to the same or a newer build version and use the iso installation.
“You will need to use the Product Key switch if you want to keep your apps. If you don't use the switch the option 'Keep personal files and apps' will be grayed out.”
https://docs.microsoft.com/en-us/answers/questions/54366/update-windows-10-enterprise-ltsc-%D0%B4%D0%BE-windows-10-en.html

You can check the upgrade path in beneath link:
https://docs.microsoft.com/en-us/windows/deployment/upgrade/windows-10-upgrade-paths

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You may find further information in similar cases:
“Update Windows 10 Enterprise LTSC до Windows 10 Enterprise”
https://docs.microsoft.com/en-us/answers/questions/54366/update-windows-10-enterprise-ltsc-%D0%B4%D0%BE-windows-10-en.html

“Update Windows 10 Enterprise to latest Version”
https://social.technet.microsoft.com/Forums/en-US/82465fda-ed89-41ca-960f-1080cd62dbea/update-windows-10-enterprise-to-latest-version

“I have Windows 10 Enterprise, but the new Updater tool says I don't”
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/i-have-windows-10-enterprise-but-the-new-updater/905b67c1-1c5c-4000-af7f-4fedfd2c1fe7

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If the Answer is helpful, please click "Accept Answer" and upvote it.
Best Regards,
Samson Peng








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