Hello community,
I have an RDS farm which contains 3 Windows Servers 2016.
Since a few months ago, a black screen appeared and it has never been resolved .
After I reboot the 3 servers , it's ok for a few hours.
I tried this ( delete the firewall entries at one hours everyday , from this path ) :
HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Configurable\System
And also we created for the user profile, to create a registry that will delete at logoff :
Add “DeleteUserAppContainersOnLogoff” (DWORD) in “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy” and set it to 1.
We also found this : https://itcalls.net/windows-10-version-1809-black-screen-when-connecting-rdp-to-server-2019/ - not working .
We tried the time syncing, not worked .
We were connected on the servers, and we notice that, even connected when the black screen appears, we couldn't open File Explorer, or Task Manager, nothing. We could only see what we have opened already or minimize applications that we already opened.
All users are affected. Users have no disconnected sessions. Users have no corrupted profiles
From hypervisor console we have the same issue as in RDP. We can only do force reboot, no access to server when black screen appears.
The issue is still here.
Does anyone has any ideas ?
Thank you.