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WRaspe-5601 avatar image
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WRaspe-5601 asked AllenLiu-MSFT edited

Bitlocker failed

101100-38654185-2a89-4a43-81f0-55d3f171a160.jpeg



After configuring the BitLocker inside MDT and group policy’s I get the following error.
Maybe I configure something wrong..

mem-mdt
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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered WRaspe-5601 commented

Hi, @WRaspe-5601
Thank you for posting in Microsoft Q&A forum.
According to the error message in the picture, it may due to the TPM chip is not enabled.
Did you follow the guidance to set up MDT for Bitlocker? If you want to automate enabling the TPM chip as part of the deployment process, you need to download the vendor tools and add them to your task sequences:
https://docs.microsoft.com/en-us/windows/deployment/deploy-windows-mdt/set-up-mdt-for-bitlocker#add-bios-configuration-tools-from-dell-hp-and-lenovo


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It seems there is no update for a couple of days. May we know the current status of the problem?

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I have acer devices which does not have bios tools but the link which you send may work with other brands

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