Hi, I'm an indie developer writing an Electron application. I've registered a cooperation in Canada a few months ago and I purchased an OV certificate for my software.
The poor wording of the Windows Smart Screen Defender makes most of my non-technical users think he just downloaded a malware application.
Windows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.
Also the hidden "More Info" button in the dialog doesn't help at all. So my OV certificate is basically useless because it scares off the potential customers. At the same time I need a few hundred or thousand downloads for the message to disappear. That makes absolutely no sense. And I can't just sit this out because most customers will not come back a second time after that experience.
I understand the motivation but its poorly executed and indie developers like me are screwed because of this. I already submitted my application twice through the Windows "File Submission" form. So my questions are...
1) What can I do to speedup the process?
2) Are EV certificates still the better option? Do they still get the "instant" reputation these days? An agent at DigiCert mentioned this is not the case anymore.
Any help from the MS team is highly appreciated!