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VimanyuTaneja-8180 asked LeonLaude edited

Unable to view AI-900 certificate, transcript, and badge

I am unable to view my AI-900 certificate, which I achieved over 48 hours ago. When I attempt to go to the 'Certificates' tab using the link to my Microsoft Learning Dashboard provided in the email I received following my certifications, the page will not load. I am not receiving any error message; just a blank screen. This same issue applies when I attempt to go to my 'Transcripts' page. Also, my AI-900 badge is not visible, although I can access the 'Badges' page.

I have tried using Chrome, Internet Explorer, and Edge, both in normal and Incognito/InPrivate modes.

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1 Answer

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LeonLaude answered

Hi @VimanyuTaneja-8180,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Certification Profile - Transcript - Missing Exams or Certificates forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


Best regards,
Leon

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