question

Yukonkid-8270 avatar image
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Yukonkid-8270 asked SwathiDhanwada-MSFT answered

Azure Monitor for SAP Solutions (Preview)

Hi Experts,

I tried myself deploying the monitor in a trial subscription using BW/4HANA
and I could get the Hana (2.0) part running without a problem.
I'm running on Hana 2.0 and SAP Netweaver 7.53

However, a problem occured in Netweaver provider: the default monitor workbook shows no data.

The Netweaver provider was successfully deployed:


  • Write ProviderInstances succeeded

  • Logs are comming into the log monitor:



       SID_s  A4H     
         dispstatus_s  SAPControl-GREEN     
         features_s ABAP|GATEWAY|ICMAN|IGS     
         hostname_s vhxxxx     
         httpPort_d  50013     
         httpsPort_d  50014     
         instanceNr_d  0     
         serverTimestamp_t [UTC] 2021-06-01T08:38:34.158Z     
         startPriority_s 3     
         timestamp_t [UTC] 2021-06-01T08:38:34.217Z     
         Type SapNetweaver_GetSystemInstanceList_CL
    

  • but the Performance workbook shows no data:

101386-nw-azure-data-missing.jpg

I removed the Webmethods from the Protected list in Netweaver instance via RZ10 so they can be accessed
by the Monitor and restarted the instance as stated in the docs:

 service/protectedwebmethods = SDEFAULT -GetQueueStatistic –ABAPGetWPTable –EnqGetStatistic –GetProcessList

101421-nw-azure-data-missing-rz10-param-setting.jpg

I thought they should also appear in the logs during access, but they aren't.

Only the unprotected method GetSystemInstanceList seems to be running:
101359-nw-azure-data-missing-only-1-webmethod.jpg


I checked the also the queue of the Netweaver provider and it seems the methods are executed but the data is not displayed in the workbook:

101385-nw-azure-data-missing-queue.jpg

Do you have an idea whats going on?
It seems the protected webmethods GetQueueStatistic ,ABAPGetWPTable , EnqGetStatistic ,GetProcessList are accessed but somehow
the result data is NOT transferred to the default workbook of SAP Netweaver Monitor.

Would appreciate if you could help...
Thanks



azure-monitorazure-sap
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1 Answer

SwathiDhanwada-MSFT avatar image
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SwathiDhanwada-MSFT answered

Azure Technical Team connected offline with customer to walk him through proper configuration of hostname + subdomain, and then discovered customer had extra complication of having custom /etc/hosts file definitions to map virtual hostnames to specific VMs, and thus the collector VM was not able to resolve. After assisting with adhoc steps like propagating hosts file changes to collector VM and restarting container, customer was able to add net weaver provider successfully.

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