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muthamizhvanik-9786 asked DSPatrick answered

Unable to get authenticatior code for Facebook

Hi team

I have two-factor authentication enabled on my Microsoft Personal account for Facebook.. Unfortunately my mobile reset so missed access the authenticatior.. Each and every time when I try to login Facebook..app will ask to submit code generate by authenticatior app... But I unable to fetch old data..and no codes... Pls help me to recover my account.. Due to this pandemic I need to connect with my family through Facebook.. But unable to get code.. Consider my request do need full.

microsoft-authenticator
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1 Answer

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DSPatrick answered

Hopefully there's a backup to recover from.
https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

otherwise you may need to recover the services individually, for example a microsoft work or school account.
https://docs.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-troubleshoot

https://www.facebook.com/help/105487009541643

--please don't forget to upvote and Accept as answer if the reply is helpful--



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