When I access certain user mailbox's mailbox features, i get please wait sometimes up to 15-20 minutes before it'll show up. Most users show up within 5-10 seconds. I don't see any errors in eventlogs. Any idea where I could hunt down the issue?
When I access certain user mailbox's mailbox features, i get please wait sometimes up to 15-20 minutes before it'll show up. Most users show up within 5-10 seconds. I don't see any errors in eventlogs. Any idea where I could hunt down the issue?
If the issue only happens on a certain mailbox, I would recommend recreating the mailbox for the user to see if it works for you.
Below are the steps:
1.export the mailbox to a PST file via EAC or Outlook
EAC: Procedures for mailbox exports to .pst files in Exchange Server
Outlook: Back up your email
2.disable the mailbox
EAC:
EMS:
run the following command:
Disable-Mailbox -identity <user name>
3.create a new mailbox for the user
EAC:
EMS:
run the following command:
Enable-Mailbox -Identity <user name>
4.import the PST file to the mailbox via EAC or Outlook
EAC: Procedures for mailbox imports from .pst files in Exchange Server
Outlook: Import email, contacts, and calendar from an Outlook .pst file
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This sounds like a horrible solution. There are more than 1 mailbox that have this behavior.
Is there anything similar about the mailboxes that take longer? Members of specific groups or domains?
Is is slow using Exchange Powershell get-mailbox for these same users?
Hi,
Sorry I should have asked for more details.
Thanks for the information.
Yes if possible please try moving the mailboxes to the local site to see if it may get rid of the problem.I am thinking to do live migration to different DB in different site to see if maybe there are mailbox corruptions that may be fixed.
I am writing here to confirm with you how thing going now?
Did the issue get resolved?
Only reason i could think of is possibly the GUI is behaving like some powershell command when retrieve remote site server properties it takes a long time. Several of these users is in remote site's server with active database there but accessing using these remote servers still slow. I am thinking to do live migration to different DB in different site to see if maybe there are mailbox corruptions that may be fixed.
I suspect its because they are remote. If the powershell commands to view these mailboxes are quick enough, I would use that instead for those accounts
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