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Maartenf avatar image
0 Votes"
Maartenf asked ·

Your organisation has deleted this device

Hi,

one of our admins has deleted 200 AAD registered devices, that were registered on user initiative (add work or schoolaccount).

As a result, these users can no longer access office.com.

Error: Something went wrong Your organisation has deleted this device. To fix this, contact your system administrator and provide the error code 700003.

I've already managed to delete the workaccount configured on the devices, but the error remains.

I can resolve this issue by deleting the local user profile, so the fix must be somewhere present in C:\users and/or HKCU

Did anyone already have similar issues?

Thx

azure-active-directory
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theodorbrander avatar image
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theodorbrander answered ·

Hello!

So thi should help:

Q: How do I unjoin a Hybrid Azure AD joined device locally on the device?

A: For hybrid Azure AD joined devices, make sure to turn off automatic registration. Then the scheduled task doesn't register the device again. Next, open a command prompt as an administrator and enter dsregcmd.exe /debug /leave. Or run this command as a script across several devices to unjoin in bulk.

Source

"Deleting devices in your on-premises AD or Azure AD does not remove registration on the client. It will only prevent access to resources using device as an identity (e.g. Conditional Access). Read additional information on how to remove registration on the client."

Source

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KAREDD-MSFT avatar image
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KAREDD-MSFT answered ·

The method suggested by @theodorbrander is the recommended approach to unregister a device from Azure AD.

If you just want to find the registration information for the user, you can find it here : HKCU:/SOFTWARE/Microsoft/Windows NT/CurrentVersion/WorkplaceJoin/AADNGC/ {user GUID}

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