question

stephensteve-1038 avatar image
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stephensteve-1038 asked CaseyYangMSFT-4714 commented

Your account is in a bad state

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Tried Updating the sharepoint designer
Added Enable ADAL
installed all the service packs

Still the same error

office-sharepoint-server-administrationsharepoint-dev
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1 Answer

CaseyYangMSFT-4714 avatar image
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CaseyYangMSFT-4714 answered CaseyYangMSFT-4714 commented

Hi @stephensteve-1038

According to this article, have you checked whether ADAL registry settings set to 1? And the following files must be at least these minimum versions: ADAL.dll - 1.0.1933.710 or greater; MSO.dll - 15.0.4625.1000 or greater; CSI.dll - 15.0.4625.1000 or greater;

If SharePoint Designer is still failing to authenticate after updating the files then close all Office applications and try to remove your all Office credentials by the following steps:

Control Panel > User Accounts > Manage Windows Credentials > Windows Credentials > Remove all Office credentials

And you could try to restart WebClient service before opening SharePoint designer 2013.


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I have done all the recommended things Casey!
No use, any alternates?

Regards,
Stephen

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Hi @stephensteve-1038

Have you tried uninstall SharePoint Designer and then install again? If it dosen't work, I suggest you to open a ticket with Microsoft for furthur help.

0 Votes 0 ·

Hi @stephensteve-1038

I'm checking how the things are going on about this issue. Do you have any progress on this issue?

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