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MdRubiatHaque-0645 avatar image
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MdRubiatHaque-0645 asked MdRubiatHaque-0645 commented

RDP connection error

Hi, I am Rubiat.

I patched my all servers of my organizations two days ago. After reboot all machines, I can't access only two servers via remote desktop and getting "an internal error has occurred". These two servers are Windows 2012R2 and I installed latest patch of May month. But one thing that, if I uncheck network level authentication of remote desktop enable from these two servers, I can access easily via remote desktop connection but it has to be according to the policy of my organization. Now how to fix this RDP issue without uncheck network level authentication?

Thank You101878-2021-06-03-10-14-18.jpg


remote-desktop-services
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1 Answer

CarlFan-MSFT avatar image
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CarlFan-MSFT answered MdRubiatHaque-0645 commented

Hi,
you could try the below steps on RD session host server.

  1. Open group policy (gpedit.msc).

  2. Under Computer configuration ->Administrative Templates ->Windows components ->Remote desktop services->RD Session host ->Security

  3. Set "Require use of specific security layer for RDP connections" to RDP.

Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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Thank you Carl for your reply. I tried all of the basic troubleshoots included this one also and still getting error but when I was trying this solution which you mentioned above I got the following error.
102101-image.png


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