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MohanR-1468 avatar image
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MohanR-1468 asked JimmyYang-MSFT answered

Ubuntu 18.04.4 Teams not detecting microphone and video anymore

After a recent update, my microphone, audio and video are no longer detected during a test call and a real call. When I open up discord however, all my devices work perfectly fine. I tried to manually reinstall teams and also tried the teams-insider version but the problem still persists. Is it possible to somehow fix the problem or revert to an older version?

office-teams-linux-itpro
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LeonLaude avatar image
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LeonLaude answered

Hi,

Have you tried using the Web client to see if there's any difference?

You can find the different versions of Microsoft Teams for Linux over here:
https://packages.microsoft.com/yumrepos/ms-teams/


Best regards,
Leon

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered

Hi MohanR-1648!

What is your current version of Teams for Linux?

As Leon said, you can try to use Teams web client to see if this issue still persists. If there is no issue in web client, this issue may related to Teams for Linux client. Then you can try to change another version of client to see if this issue can be fixed.

Here is the post for your reference:
https://docs.microsoft.com/en-us/answers/questions/3011/microphone-is-not-working.html?page=2&pageSize=10&sort=oldest

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