question

WONGTony-4228 avatar image
0 Votes"
WONGTony-4228 asked DSPatrick answered

Windows 8 domain computer - failed to logon

it is a domain windows 8.1 computer
local admin was disabled.
more than 3 months, no one was logon
When Windows 8 startup, it showed the network has problem
domain admin cannot logon because of failed network connection
the computer is set to fixed IP, it cannot be ping.
it look like the IP was changed to other network, not sure as it cannot be logon to see
i tried a USB ethernet to see whether it can be assigned a new IP by DHCP but failed.
the computer /LAN port is ok as i plugged harddisk from another same model PC. It works

How can i recover it?

windows-8
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
0 Votes"
DSPatrick answered

Should have been able to logon with cached credentials regardless of network connection. Some other failure may have occurred and rebuild may be the only option.

--please don't forget to upvote and Accept as answer if the reply is helpful--


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SunnyQi-MSFT avatar image
0 Votes"
SunnyQi-MSFT answered

Hi,

Thanks for posting in Q&A platform.

I consulted with our AD DS support engineer and did some research on this issue and didn't find a solution better than rebuild the OS.

Best Regards,
Sunny


If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
0 Votes"
DSPatrick answered

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--




5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.