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MichalDetko-1520 avatar image
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MichalDetko-1520 asked LeilaKong-MSFT answered

Remote Desktop - internal error, can connect just once


When I try to log on I got this error.
w10h2 -> w2012

when localy disable remote connection
Then enable remote connection and confirm rules in firewall I can logon but just once.
after logout the same error.

remote-desktop-client
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LeilaKong-MSFT avatar image
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LeilaKong-MSFT answered

Hello @MichalDetko-1520 ,

Thanks for your query.

1.Please try to change Security of RDP in Group Policy Editor
Go to the Start Menu, search for Local Group Policy and open up ‘Edit group policy’.
Navigate to the following directory:
Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
On the right-hand side, locate the ‘Require use of specific security layer for remote (RDP) connections’ and double-click it to edit it.
If it is set to ‘Not configured’, select Enabled and then in front of Security Layer, choose RDP.
Click Apply and then hit OK.
Restart your system so that the changes take effect.
Try connecting again.

https://docs.microsoft.com/en-us/answers/questions/300054/remote-desktop-connection-an-internal-error-has-oc.html

2.Try the solution to change the IP address of RDP server, and of course the client you are using.
https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/change-listening-port

https://docs.microsoft.com/en-us/answers/questions/360403/rdp-stopped-after-update-must-reboot-server-repeat.html?childToView=362272


Best regards,
Leila


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LeilaKong-MSFT answered

Hello @MichalDetko-1520 ,

Just checking in to see if the information provided was helpful.
Please post back at your convenience if we can assist further.

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