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AlistairRussell-5043 avatar image
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AlistairRussell-5043 asked JiaYou-MSFT edited

20H2 screensaver not working via GPO

Hi All,

Has anyone else experienced issues with screensavers on new builds or upgrades to version 20H2. We have the following policies set via GPO (User) and these work on 1909.

Enable screen saver
Password protect the screensave
Screen saver timeout
Force specific screen saver

On 20H2 the screen saver shows as a black screen, likely the blank.scr in system32 rather than the specified screen saver in the GPO. Have also found that the registry settings are missing for these apart from 'Enable screen saver'. This is happening on all 20H2 builds, wondering if something has changed in 20H2 build?

windows-10-general
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HI
I am not sure if the same issue happen on win10(21h1), if this issue also happen on win10(21h1), I think some thing has been changed from win10 20h2.

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Reza-Ameri avatar image
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Reza-Ameri answered

Try gpupdate /force command and see if the problem persist?
Open start and search for feedback and open the Feedback Hub app and report this issue.

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JiaYou-MSFT avatar image
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JiaYou-MSFT answered

HI AlistairRussell-5043,

Did you try to fresh install win10(20H2) and set local screen saver policy and set local blank.scr on this win10(20H2)?

there is other thread for your reference
https://www.reddit.com/r/sysadmin/comments/lp39nd/screen_savers_windows_10_20h2_should_be_simple/

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JeremyBeaulieu-1781 avatar image
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JeremyBeaulieu-1781 answered JiaYou-MSFT edited

Yes, I've experienced this at 2 clients. These were not fresh installs though. We use the screensaver to lock the screens and people have been noticing that screens are not locking on time.

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HI AlistairRussell-5043,

Did you try to do above operation, so that we can find one normal computer to compare the difference between the normal one and the issue one?

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JeremyBeaulieu-1781 avatar image
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JeremyBeaulieu-1781 answered JiaYou-MSFT edited

I did and I don't believe it helped. I haven't heard any complaints from anyone since so I'm not sure if it was fixed with an update or if it's just not something that's really noticed/complained about much. When I checked, the PC the GPO was applied.

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HI AlistairRussell-5043 and JeremyBeaulieu-1781,

Do the issue also happen after we install latest update patches?

Does the current issue still exist?

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