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tliggett-1799 avatar image
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tliggett-1799 asked saldana-msft edited

Management point and State migration point both Critical status

Hi all-

I have a Critical error on my Management and State migration Point. I've tried restarting the server. That didn't help with the issue. I've also seen many people just uninstall the roll and then re-install. Wondering if this is what most people would do for a issue with Management point and state migration. I didn't want to uninstall and re-install if there was just a simple fix. If you look back in the logs it was working ok at one point..... but, I guess that goes without saying haha. I don't see any errors on the install logs. Just looking for a little guidance. Errors are below.

From MPcontrol.log

SMS_MP_CONTROL_MANAGER successfully STARTED. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:41 AM 9192 (0x23E8)


SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:41 AM 9192 (0x23E8)
Configuration and Availability Monitor thread started. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:41 AM 10148 (0x27A4)
Initialized 'SMS Server Availability' performance instance => SMS Management Point. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:41 AM 10148 (0x27A4)
Successfully validated sid 'S-1-5-17'. Name: 'IUSR', Domain: 'NT AUTHORITY' SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Applied D:P(A;CIOI;GA;;;SY)(A;CIOI;GA;;;BA)(A;CIOI;GR;;;LS)(A;CIOI;GR;;;S-1-5-17) to folder C:\Program Files\Microsoft Configuration Manager\Client SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Inbox source is local on MECM.xxxxx.xxx SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Sent summary record of SMS Management Point on ["Display=\\MECM.xxxxx.xxxx\"]MSWNET:["SMS_SITE=xxx"]\\MECM.xxxx.xxx\ to \\MECM.xxxxx.xxxx\SMS.xxxx\inboxes\sitestat.box\havw7m15.SUM, Availability 1, 104226812 KB total disk space , 58541980 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Using thread token for request SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
User Service availability check, ignoring initial result of the check as initialization is in progress. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Initialization still in progress. SMS_MP_CONTROL_MANAGER 6/4/2021 10:16:58 AM 10148 (0x27A4)
Applied D:P(A;CIOI;GA;;;SY)(A;CIOI;GA;;;BA)(A;CIOI;GR;;;LS)(A;CIOI;GR;;;S-1-5-17) to folder C:\Program Files\Microsoft Configuration Manager\Client SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Inbox source is local on MECM.xxxx.xxxx SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Sent summary record of SMS Management Point on ["Display=\\MECM.xxxxx.xxx\"]MSWNET:["SMS_SITE=xxx"]\\MECM.xxxxx.xxx\ to \\MECM.xxxxx.xxx\SMS_xxx\inboxes\sitestat.box\8m5lwd1o.SUM, Availability 1, 104226812 KB total disk space , 58537872 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Using thread token for request SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
User Service availability check, ignoring initial result of the check as initialization is in progress. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Successfully performed User Service availability check against local computer for /CMUserService_WindowsAuth/applicationviewservice.asmx. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Initialization still in progress. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:23 AM 10148 (0x27A4)
Applied D:P(A;CIOI;GA;;;SY)(A;CIOI;GA;;;BA)(A;CIOI;GR;;;LS)(A;CIOI;GR;;;S-1-5-17) to folder C:\Program Files\Microsoft Configuration Manager\Client SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
Inbox source is local on MECM.xxxxx.xxxx SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
Sent summary record of SMS Management Point on ["Display=\\MECM.xxxx.xxxx\"]MSWNET:["SMS_SITE=xxx"]\\MECM.xxxxx.xxx\ to \\MECM.xxxx.xxxx\SMS_xxx\inboxes\sitestat.box\7fitl5m4.SUM, Availability 1, 104226812 KB total disk space , 58537728 KB free disk space, installation state 0. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
Successfully performed Management Point availability check against local computer. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
SSL is not enabled. SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)
Using thread token for request SMS_MP_CONTROL_MANAGER 6/4/2021 10:17:48 AM 10148 (0x27A4)

SMPmgr.log

Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_STATE_MIGRATION_POINT 6/3/2021 9:19:05 AM 9544 (0x2548)
Health check request failed, status code is 404, 'Not Found'. SMS_STATE_MIGRATION_POINT 6/3/2021 9:19:05 AM 9544 (0x2548)
Completed availability check on local machine SMS_STATE_MIGRATION_POINT 6/3/2021 9:19:05 AM 9544 (0x2548)
SSL is not enabled. SMS_STATE_MIGRATION_POINT 6/3/2021 9:24:05 AM 9544 (0x2548)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_STATE_MIGRATION_POINT 6/3/2021 9:24:05 AM 9544 (0x2548)
Health check request failed, status code is 404, 'Not Found'. SMS_STATE_MIGRATION_POINT 6/3/2021 9:24:05 AM 9544 (0x2548)
Completed availability check on local machine SMS_STATE_MIGRATION_POINT 6/3/2021 9:24:05 AM 9544 (0x2548)
SSL is not enabled. SMS_STATE_MIGRATION_POINT 6/3/2021 9:29:05 AM 9544 (0x2548)
Call to HttpSendRequestSync failed for port 80 with status code 404, text: Not Found SMS_STATE_MIGRATION_POINT 6/3/2021 9:29:05 AM 9544 (0x2548)
Health check request failed, status code is 404, 'Not Found'. SMS_STATE_MIGRATION_POINT 6/3/2021 9:29:05 AM 9544 (0x2548)
Completed availability check on local machine SMS_STATE_MIGRATION_POINT 6/3/2021 9:29:05 AM 9544 (0x2548)

windows-servermem-cm-generalwindows-10-network
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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered

Hi, @tliggett-1799
Thank you for posting in Microsoft Q&A forum.
You may check the Component Status > SMS_MP_CONTROL_MANAGER to find the error messages.
Then check the possible cause and try the solution.


If the response is helpful, please click "Accept Answer" and upvote it.
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tliggett-1799 avatar image
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tliggett-1799 answered

Hi @allenLiu-MSFT thanks for the response. I did check Under the Component Status and here is what it said.

  • Severity Type Site code Date / Time System Component Message ID Description

  • MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 404, Not Found. Possible cause: Management point encountered an error when connecting to SQL Server. Solution: Verify that the SQL Server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of Management Point Role (smsdbrole_MP) in the SQL Server database.


  • Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory Solution: Ensure SQL Server SPNs are correctly registered. Review Q

  • Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which the site is configured to communicate.


  • Solution: Verify that the designated Web Site is configured to use the same ports which the site is configured to use. Possible cause: The designated Web Site is disabled in IIS. Solution: Verify that the designated Web Site is enabled, and functioning properly. Possible cause: The MP ISAPI Application Identity does not have the requisite logon privileges. Solution: Verify that the account that the MP ISAPI is configured to run under has not been denied batch logon rights through group policy. For more information, refer to Microsoft Knowledge Base article

  • Severity Type Site code Date / Time System Component Message ID Description

  • Error Milestone 121 6/8/2021 6:56:13 AM \MP Control Manager detected User Service is not responding to HTTP requests. The http error is Possible cause: IIS service is not responding. Solution: Manually restart the W3SVC service.


I have restarted the W3SVC. It wasn't stopped when I looked at it. This didn't make a change.

So, would these changes would be made on the SQL Server? I tried to add port 80 into the site bindings under WSUS in the ISS manager under the MECM server? Where exactly should I be checking to make sure its able to communicate across port 80? I think that's where my disconnect is. I'm just not sure where to check for the communication issue. Any help is appreciated. Thanks so much


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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered

Hi, @tliggett-1799
Thank you for posting in Microsoft Q&A forum.
We can test our MP with the two urls:
http://<ServerName>/sms_mp/.sms_aut?MPlist
http://<ServerName>/sms_mp/.sms_aut?MPcert
Also check the IIS log for more details.

Here is an article for your reference:
https://www.anoopcnair.com/fix-sccm-management-point-issues-configmgr/
(Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.)

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tliggett-1799 avatar image
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tliggett-1799 answered

I see these in ISS logs

2021-06-09 11:53:55 10.1.4.51 CCM_POST /ccm_system/request - 80 - 10.x.xxx.xx ccmhttp - 404 0 2 30

Which I believe the 404 at the end is referring to error 404 file not found error? This is caused from not being able to communicate over port 80?

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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered AllenLiu-MSFT edited

Hi, @tliggett-1799

I tried to add port 80 into the site bindings under WSUS in the IIS manager under the MECM server?

No, the port of the site bindings under WSUS should be http 8530.
We need to make sure the port http 80 in the bindings under Default Web Site.

![104023-3.jpg][1]


[1]: /answers/storage/attachments/104023-3.jpg

3.jpg (180.5 KiB)
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tliggett-1799 avatar image
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tliggett-1799 answered tliggett-1799 edited

Thanks for leading me down a road @AleenLiu-MSFT I'm still not to familiar with the inner workings of this. I think you may have lead me into what my issue is. When I look at my Default Website on my MECM server it shows that its stopped. When I try and start it though it gives me this error.




Also, I noticed you had way more site bindings then I seem to have. Mind you I'm not the one that set up the server, Just trying to figure out the issue now.
105431-25.png

![104254-26.png][2] [2]: /answers/storage/attachments/104254-26.png



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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered

Hi, @tliggett-1799
For the error message, because you have set port http 80 under WSUS administration, so it says another website using the same port, as I mentioned before, we need to change the port of the site bindings under WSUS to 8530. Then start the Default Website.

You have less site binding because you only have DP role on your MECM server, no MP, you may first confirm which server your MP is on.

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tliggett-1799 avatar image
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tliggett-1799 answered AllenLiu-MSFT converted comment to answer

Hello again @AllenLiu-MSFT thanks for the response again. I did take port 80 off the bindings on WSUS administration the first time you told me about it. With it removed the default site is still unable to start. 105432-30.png



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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered

Also remove https 443 in WSUS administration, that's the cause.

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tliggett-1799 avatar image
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tliggett-1799 answered

Hi @AllenLiu-MSFT I did all that you had suggested. I couldn't get the error to go away. So this error caused me to rebuild my MECM server. It wasn't ideal, but we were just starting out anyway in the environment so not a big deal. We used the same site code and address of the old server. So all the devices connected back up after fine. 

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