my device is not offered Windows 10 21h1

Paul Chou 21 Reputation points
2021-06-04T15:49:03.18+00:00

I do not have version 21h1 offered for my device yet. I am using Asus Vivobook S14 435 (new laptop). Intel Evo (i5-11th generation), Intel Iris Xe graphics, 16GB LPDDR4x ram, the latest SSD (512GB). When I got my device, it was at 2004 and was offered 20h2. I downloaded and installed it. I am not in the Windows insider program. When can I get it?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Accepted answer
  1. Jenny Feng 14,146 Reputation points
    2021-06-07T06:27:44.9+00:00

    @Paul Chou
    Hi,
    Windows 10, version 21H1 is available for users with devices running Windows 10, version 20H2 and version 2004 who manually select “Check for updates” via Windows Update
    It has been initially throttling up availability over the coming weeks to ensure a reliable download experience. As a result, the update may not be offered to you right away.

    However if you insist on doing an upgrade to 21HI right now. You can use the Update Assistant to get 21H1 manually.
    https://www.microsoft.com/en-us/software-download/windows10

    If you choose this method, notice that it will do compatibility check at first, and take around a hour to complete. Make sure your laptop has power plug-in.
    Since this version has just been launched, we still recommend that you wait for the update be offered to you.

    Hope above information can help you.

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3 additional answers

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  1. Reza-Ameri 16,826 Reputation points
    2021-06-04T17:13:51.417+00:00

    You may try download and install it manually from the Windows 10 Download Center but I strongly recommend you to wait for it to become available, sometimes due to compatibility issue or need to perform more testing, it won't be offered to your device. So you have to update your Windows regularly and only install it when it was ready.


  2. Docs 15,141 Reputation points
    2021-06-06T04:13:08.467+00:00

    Please perform the following steps:

    1) Run setupdiag > post aa share link
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    2) Make a free backup image > save to another disk drive or the cloud:
    https://www.macrium.com/
    https://www.tenforums.com/tutorials/61026-backup-restore-macrium-reflect.html

    3) Uninstall any of these non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption

    4) Perform an in place upgrade repair with Windows 10 21H1 iso:

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    https://www.microsoft.com/en-us/software-download/windows10
    https://www.tenforums.com/tutorials/9230-download-windows-10-iso-file.html

    5) For any problems upgrading:

    a) run setupdiag > post a new share link

    b) logs may need to be collected to troubleshoot error messages and / or codes

    6) For a successful upgrade please comment into the thread

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    Please remember to vote and to mark the replies as answers if they help.

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  3. Kapil Arya 7,596 Reputation points MVP
    2021-06-06T04:30:00.083+00:00

    Hello,

    Refer this page to learn about known issues with V21H1: https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-21h1.

    Check if any of known issue relates to you.

    If no issue is related to you, upgrade to V21H1 via ISO file.

    Refer this step-by-step guide:

    https://www.kapilarya.com/how-to-upgrade-to-windows-10-using-iso-file

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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