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AhmedEssam-4837 avatar image
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AhmedEssam-4837 asked Amandayou-MSFT commented

Some Servers not installing all updates

Hi,

We've deployed software update group to a collection that has about 800 Server 2016, about 300 device was unable to get the latest CU of May 2021

in the updatestore.log after Initiating an update from CM agent we found that the client receives only 21 updates while the deployment has 28

Update status from update (c2f61a88-730e-47af-8119-6e3b5a789764) already exists, will modify existing instance.

where the GUID belongs to CU MAY 2021

any help please regarding this issue

Thanks



mem-cm-updates
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yannara avatar image
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yannara answered

Is it possible that the deployment object (policy) in monitoring shows green? Reason for that may be that servers think they dont need patches. Or new evaluation cycle is not run yet. You actually can specify in client settings that will client perform re-evaluation right after restart initiated by software updates.

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Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @AhmedEssam-4837,

Update status from update (c2f61a88-730e-47af-8119-6e3b5a789764) already exists, will modify existing instance.

That means that the client already scanned for compliance, scanned again now and found out that the state for that patch (installed, required, etc) has changed.

Agree with yannara, we could kick off the updates deployment evaluation cycle to re-evaluation if these updates are already installed on the client.

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Hi,

May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Best regards,
Amanda You

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Hi,

Hope everything goes well. If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,
Amanda

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