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MattD-7613 avatar image
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MattD-7613 asked HanyunZhu-MSFT commented

SCCM Client Install Woes

I have a situation where the client refuses to install on a random group of servers. I have verified the Client Install Account is a member of the Local Admin Group, the ADMIN$ is accessible.

I need to solidly verify the firewall, but I don't understand how other servers installed with no problem. They are a separate domain from the site server, but the domain has been added to SCCM. I copied the ccmsetup from the offending endpoint.

102615-ccmsetup.log102566-ccmsetup.log


mem-cm-general
ccmsetup.log (12.9 KiB)
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1 Answer

HanyunZhu-MSFT avatar image
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HanyunZhu-MSFT answered HanyunZhu-MSFT commented

Accroding to the log file, it seems like the client cannot communicate to the MP to get DP location, so that it cannot download the files from DP.

We could verify the health of MP first, check if the client can access the following 2 URLs:
https://<MPServerFQDN>/sms_mp/.sms_aut?mplist
https://<MPServerFQDN>/sms_mp/.sms_aut?mpcert

If it gets any error browsing the above mentioned URL, we could check the MP logs like mpcontrol.log to locate to errors.


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@MattD-7613, Hope things are going well. I am writing to see if there's any update on our issue. If yes, feel free to let us know.

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