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ChuckColeman-7418 avatar image
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ChuckColeman-7418 asked HeinzTempl-7083 published

Anywhere Access certificate will expire soon - I can't renew it.

Hi. I have a Windows Server 2012r2 that has had Anywhere Access for years. I've recently been getting a warning that "The Anywhere Access certificate will expire soon. You must renew the certificate to continue using Anywhere Access." I have spent days researching this and the recommended solution is to go to the Setup portion of the Anywhere Access wizard and release the current domain name, i.e. name.remotewebaccess.com. I've tried this multiple times and I continue to get the following: "The domain name was not released. Click close and then try again later. An unknown error occurred. Please wait a few minutes and then try again."

I've tried that multiple times over several days. How do I renew the Anywhere Access certificate?

windows-server-security
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Server 2012 R2 Essen. This is the exact error I am getting. My health message started a couple of days ago about my cerft. expiring. I tried to release my cert but each time I received the same error message. The first time I tried it IE popped up with a trust box. I am logging into the same MS live account that I used when I first created the certificate. I also tried to create a new cert. without success. I will watch this thread to see if you have any luck getting this to work.

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Hello @ChuckColeman-7418,
Would you please tell me how things are going on your side. If you have any questions or concerns about the post, please don't hesitate to let us know.
Thanks for your time and have a nice day!

Best Regards,
Daisy Zhou

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.

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Chris-9069 avatar image
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Chris-9069 answered MichaelJordan-7542 commented

Cool. I did find an article somewhere (I'm sure you found it too) that said that the trick was to follow the flow to add a domain name, and then add the existing one, rather than trying to remove it first. Neither worked for me before the updates reboot. I did not try removing it after the reboot.

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Update.....No JOY Tried just about every sequence. Rebooted server after installing this months updates. Tried to release. I used the original live account. Tried to create a new remotewebaccess.com address. Used a new live account and tried the old account as well Ran a repair and it displayed two errors. Domain Service can not be reached and the cert. will be expiring soon. The only other thing I found was a regedit file that addresses TLS 1.2. There is a txt file and a powerscript.

essentials-servers-fix-up-to-get-remotewebaccess-renewed


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KeithSeda-1188 avatar image
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KeithSeda-1188 answered MichaelJordan-7542 commented

Yeah we have still had no luck. We just had another client call us with this same problem yesterday. So we are only finding more servers with this problem, have yet to successfully renew the certificate on any of them.

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I manage a 2012r2 Essentials and a 2016 Essentials. I can't update the certificate In either servers.

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Take a look at the link I put in the last post concerning a registry change on TLS. I wish I did not have only a production machine to try this on. Let me know what you think.

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MichaelJordan-7542 avatar image
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MichaelJordan-7542 answered

That worked for me as well. (regedit fix) Renewed cert. good til July 2022. The only issue the wizard does not like my router and the UPNP setting. Everything seems to be working .

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KeithSeda-1188 avatar image
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KeithSeda-1188 answered

I can also confirm that the Registry file in this article fixed the problem. On a side note I attempted to simply renew it by "Adding" it again, that failed for some reason. So I released the domain then added it back and that seemed to work. When running the repair it said it was unable to update the IP address but when I did it the release/add way it actually worked even though it still gave the error.
essentials-servers-fix-up-to-get-remotewebaccess-renewed


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