Hello @James Robert Hizon ,
Thanks for the question and using MS Q&A platform.
This issue could be sometimes transient one. In the past we have seen users having similar issue and who were able to resolve by clearing browsers cache, refreshing the browser or changing the browser and reregistering resource provider.
Could you please try the below recommended option and try to re-register the resource provider and see if that helps.
- Clear “Cookies and Cached data” of your browser.
- Private Mode (New InPrivate Window).
- Try in different browser.
If the issue still persists, you may have to file a support ticket for deeper investigation. In case if you don't have a support plan, do let us know here.
Hope this helps. Do let us know if you any further queries.
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