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SanyogBhardwaj-3736 asked DaisyZhou-MSFT commented

Windows cannot access {share path}. You do not have permission to access {share path}. Contact your network administrator to request access.

Hello All!

I hope you're doing good.

I have Active Directory set-up on Windows Server 2019 and a NAS (on a separate server) with SMB shares, authenticated using Active directory.

As long as the systems (Joined in the Domain) are connected to the network, they are able to access the shared drives and roaming profiles without any hassle.

When we disconnect a system from the network for any random purpose, the offline files stay intact (most of the times). However when we reconnect the system to the network after some time, all the network connected drives and the Redirected folders (documents, pictures, downloads etc) pop up this below error message.
102922-ad-error.png

Shouldnt the Network drives and redirected folders automatically detect the network reconnection and establish communication with Drives and locations? What is wrong here? Is there any configuration I am supposed to change to make the drives automatically connect once the system reconnects to the network? Please help. I always need to log out and login to the account in order to make it work.

Thank you!


windows-active-directory
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Latest observation:

I use local DNS service in LAN.
I have a hostname setup for NAS and Active directory servers each.
The drives and folder redirection are setup using the hostnames in the path of the NAS SMB share.
When reconnecting to the LAN, I can ping the NAS server using the hostname. But the drives again produce the same error.
But when I try to open the drives using the IP address of NAS in the path, it opens instantly.
So is it a DNS issue? If its a DNS issue, then why can I still ping the NAS with the hostname but cannot access Network drives?
Do I need to change any DNS settings in Active directory? I am not using Active directory as DNS controller. But I have added up Active directory as domain in the DNS settings of my DNS server (separate server), so the clients identify the domain as the active.directory (example)

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1 Answer

DaisyZhou-MSFT avatar image
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DaisyZhou-MSFT answered DaisyZhou-MSFT commented

Hello @SanyogBhardwaj-3736,

Thank you for posting here.

I noticed that the content of this post is similar to another post you posted,
URL: https://docs.microsoft.com/en-us/answers/questions/424516/windows-cannot-access-share-path-you-do-not-have-p-1.html

If you can confirm that the content of the two posts are the same, in order to ensure the efficiency of support, we will archive this post and will reply and assist you in another post.

Thank you for your understanding.

Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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Hi @DaisyZhou-MSFT

Yes these two are similar posts.
You may go ahead and archive this post.

Thanks & regards
Sanyog

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Hello @SanyogBhardwaj-3736,

I am so glad to receive your reply.

Thank you for your confirmation.


Best Regards,
Daisy Zhou

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If the Answer is helpful, please click "Accept Answer" and upvote it.

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