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Jennifer-3804 asked Jennifer-3804 answered

Shared mailbox email activity reports is empty for send and receive actions

Hi Team,

we have a shared mailbox that we would like to see how many emails have been sent and received
but when we went to the admin center >reports>usage >emails activity, send and receive actions are empty for all shared mailbox but works fine for a user mailbox.
could you please advise on this?

Thanks for your help

office-exchange-online-itpro
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AndyDavid answered

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Jennifer-3804 answered

Thank you Andy for your help!

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