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DanZamora-5046 avatar image
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DanZamora-5046 asked AndyDavid edited

Azure Domain Service & Microsoft 365 Outlook

I own an Azure Domain Service.

From this link: https://social.msdn.microsoft.com/Forums/en-US/b1081302-503e-4748-99a2-43949c0f4605/azure-website-office-365-common-domains?forum=windowsazurewebsitespreview I recognize I can use a subdomain for different services, I want to use domain.com for a website app and as Outlook email personalized domain.

How can I set the DNS for example for: mail.domain.com (or if it is possible for domain.com for it would be the best case scenario) to be available in my personal Microsoft 365 Outlook Premium domain. I have not Microsoft 365 Admin Center for it is an Personal account. I know it is require the following:

Type Name Value TTL Actions
CNAME autodiscover autodiscover.outlook.com
CNAME _domainconnect _domainconnect.gd.domaincontrol.com

But Outlook does not recognize domain.com besides it is not available in GoDaddy where it does is recognized and I can't set autodiscover.outlook.com becouse outlook.com isn't my domain DNS record. Please help me. I thank for your space and time.

I have a Personal Microsoft 365 account. If it is necessary I can change to a Business account for it seems I need Microsoft 365 Admin Center but I would preferred not. If it is complete necesary is there a way in which I can cancel my Personal Account and get my Business Account without paying double, like an upgrade where I pay de diference?

office-exchange-online-itproazure-ad-domain-services
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Hi @DanZamora-5046 ,

Considering your issue may be more related to exchange online instead of Outlook desktop client, I would remove Outlook tag and add exchange online tag, thanks for your understanding and hope your issue would be resolved soon.

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Thanks for your recommendation. It is an Outlook issue because we are talking about configure Outlook with a personalized domain which is entirely a Outlook Premium configurations issue. It requires no Exchange Server, you can use a personalized domain in Outlook with a Personal Microsoft 365 Account with no Exchange server at all.

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1 Answer

KyleXu-MSFT avatar image
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KyleXu-MSFT answered AndyDavid edited

How can I set the DNS for example for: mail.contoso.com (or if it is possible for contoso.com for it would be the best case escenario) to be available in my personal Microsoft 365 Outlook Premium domain.

Do you mean that you want to use "contoso.com for your Office 365 mailbox? Such as, change your Office 365 mailbox from user@domain.onmicrosoft.com to user@contoso.com?

If so, you need have Microsoft 365 admin center license and Exchange online license first. After that, you need to have the ownership of this domain, then you will could add your domain to Office 365, then you can use this domain name as your email address suffix.

Please correct me if I am wrong.


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Yes, I think you are right. With a Personal Microsoft 365 it seems impossible becouse you have not access to Microsoft 365 Admin Center. But here's the thing, you don't need an email server (Exchange). You can buy the domain from GoDaddy, buy Microsoft 365 Personal Account and you should be able to change de DNS records on GoDaddy to make your domain accesible to Outlook. Its seems the workflow is the following: buy a Personal Microsoft 365 account, go to Outlook Premium an use the routine available to purchase a GoDaddy domain and let Microsoft configure the DNS records to make them available to Outlook.

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There are three things: i) the domain, ii) the DNS records and iii) the mail server. I was expecting that an Azure App Service Domain with Azure DNS Records with work with an Outlook Premium from a Personal Microsoft 365 which includes regular mail service (not Exchange but it obviously uses a mail server which is included also in a free Outlook account) but it does not work. Azure App Service Domain buys the domain from GoDaddy but the DNS is hosted entirely in Azure not in GoDaddy, so you own the domain but you keep the DNS records in Azure. I can use a Personal Microsoft 365 account with a personalized domain but I need to access the DNS records to set the right CNAME entries and so, and thats imposible with a Azure DNS records or so it seems.

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