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ThilinaDodangoda-9744 avatar image
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ThilinaDodangoda-9744 asked MarileeTurscak-MSFT answered

Windows 10 Pro to Windows 10 Enterprice upgrade with A3 microsoft account (Have subcriptions)

My organization purchased cloud base licenses for windows and apps. IT manager sent me the Microsoft account (with subscriptions for apps and windows 10 enterprise) to activate and sign in PC's. So I logged in with this account and the PC successfully added to Azure AD. Also can logging with given Microsoft account. Problem is Windows 10 didn't activated and not changing to Enterprise edition. What could be the issue ? Current version Win 10 Pro

Plan - Microsoft 365 for Education A3

Regards
Thilina

azure-ad-licensing
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1 Answer

MarileeTurscak-MSFT avatar image
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MarileeTurscak-MSFT answered

What happens when you try to activate it? Is there an error that you see? Make sure that when you activate it you are running a command prompt with administrative rights and running slui.exe 4

I would recommend checking:
Why can't I activate Windows?
Get help with Windows activation errors
Windows 10 enterprise won't activate even manually


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