Hi everyone!
I'm IT helpdesk and my English not good.
I'm trying to learn more about Windows.
Today our PC auto restart but how I can know the issue from where?
I check Event ID 41 and cannot found the root cause.
How to know if the PC is powered off due to an unstable power supply?
*No MEMORY.DMP created
*I read "https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart#scen2" but I cannot find out the answer.
Event ID: 41 |
General:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>4</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-06-07T01:30:05.018768300Z" />
<EventRecordID>4979</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer></Computer>
<Security UserID="" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">132675012143761682</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
</EventData>
</Event>
Event ID: 20 |
General:
The last shutdown's success status was false. The last boot's success status was true.
Details:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
- <System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15CA44FF-4D7A-4BAA-BBA5-0998955E531E}" />
<EventID>20</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>31</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2021-06-07T01:30:01.986766100Z" />
<EventRecordID>4962</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer></Computer>
<Security UserID="" />
</System>
- <EventData>
<Data Name="LastShutdownGood">false</Data>
<Data Name="LastBootGood">true</Data>
</EventData>
</Event>
Thank you for your time to my question!